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Introduction

The Designs Labs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We may collect information about you in the following ways:

• Personal Information: Name, email address, phone number, billing address, and other information you voluntarily provide when filling out forms, placing orders, or contacting us.
• Automatically Collected Data: IP address, browser type, operating system, pages viewed, and time spent on pages, collected via cookies and similar tracking technologies.
• SMS/Text Messaging Opt-In: If you provide your mobile phone number and consent to receive SMS messages, we collect that number solely to send you the communications you requested.

SMS / Text Messaging Policy

By providing your mobile phone number and opting in to receive SMS text messages from The Designs Labs, you agree to receive text messages related to our services, promotions, order updates, and customer support.

• No Sharing of Opt-In Data: Your mobile phone number and SMS opt-in consent will never be shared, sold, rented, or disclosed to any third party, affiliate, or partner for their own marketing purposes. Mobile opt-in information is collected solely for the purpose of sending you communications from The Designs Labs and will not be used by any other organization.
• Message Frequency: Message frequency may vary depending on the nature of your inquiry or service. You may receive promotional, transactional, or support-related messages.
• Message & Data Rates: Standard message and data rates from your mobile carrier may apply.
• How to Opt Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message we send you. After opting out, you will receive a single confirmation message and no further SMS messages will be sent to you.
• Help: For help, reply HELP to any of our text messages or contact us at info@thedesignslabs.com.
• Supported Carriers: SMS services are available on most major US carriers. Carrier support may vary.

For additional information about our SMS practices, please contact us at info@thedesignslabs.com or call us at +1 (763) 318-6285.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and service requests.
• Communicate with you about your account, orders, or inquiries.
• Send you SMS/text messages you have opted in to receive.
• Improve our website, products, and services.
• Send you marketing communications (only where permitted and with your consent).
• Comply with applicable laws and regulations.

Sharing of Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: We may share your data with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., payment processors, email delivery services). These vendors are contractually obligated to keep your information confidential and may only use it to provide services to us — not for their own marketing.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process (e.g., a court order or government request).
• Business Transfers: If The Designs Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change in ownership.

Important: Mobile opt-in data and phone numbers collected for SMS communications will never be shared with third parties or affiliates for marketing or any other purpose.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve relevant advertisements (retargeting). You can control cookie settings through your browser. Opting out of cookies may affect certain features of our website. The information collected via cookies is aggregated and does not personally identify you.

Data Security

We implement industry-standard security measures — including SSL/TLS encryption, secure servers, and controlled access — to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take every reasonable precaution, no method of transmission over the Internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to opt out of marketing communications at any time.
• The right to opt out of SMS messages by replying STOP.

To exercise any of these rights, please contact us at info@thedesignslabs.com.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

The Designs Labs
330 2nd Avenue South #200 Minneapolis, MN 55401 United States
Email: info@thedesignslabs.com
Phone: +1 (763) 318-6285